Operations

Streamlined Operational Efficiency

Fractional Operational Support for Accredited CME/CE Programs

Accreditation standards define what organizations must achieve. Operations determine how those requirements get implemented, consistently, across every accredited activity.

We strengthen the operational systems behind compliant, efficient, and scalable CME/CE programs, whether you need help managing internal processes, day-to-day instructional design tasks, or augmenting your existing team.  

Twelve:01’s fractional operational services provide immediate access to experienced accreditation and operational professionals without the cost and commitment of additional full-time staff. We have saved partners an average of 250+ staff hours annually and 15–25% in operational costs, delivering expertise that strengthens compliance, consistency, and program performance.

Increased Operational Capacity for Your Team

Operational excellence requires both expertise and capacity. We partner with organizations as an extension of their CME/CE team, at two levels – Program Management and/or Activity Management – scaling resources, as needed, without the expense or long-term commitment of expanding internal staff. You skip recruiting, onboarding, salaries, and benefits.

Expertise you get immediate access to:

  • Accreditation Compliance
  • Program Leadership & Administration
  • Instructional Design
  • Performance-in-Practice/Activity File Documentation
  • Education Outcomes Methods
  • Accreditation Board Reporting (JA-PARS/PARS, ACCME, NARS, CPE Monitor)
  • Maintenance of Certification (MOC/CC) Reporting (activity & Learner)
  • CME Passport User Support

Every engagement is built to transfer knowledge, not create dependency. You keep the systems and the internal processes after we’re done.

Fractional Program Management: Leadership & Senior Oversight of Your Accredited Program

For organizations that need immediate senior-level expertise, our Fractional Program Management provides executive oversight of the accredited CME/CE program. We serve as an extension of your senior team, directing compliance, governance, strategic planning, operational oversight, accreditation reporting, and continuous program improvement to ensure your continuing education program remains compliant, sustainable, and positioned for success. 

Serving as an extension of your CME/CE leadership team, we provide oversight across:

  • Accreditation Criteria, Standards and Policies
  • Program Infrastructure Supporting Compliance
  • Policy, Procedure Development or Review
  • Annual Reporting
  • Compliance Audits & Program Benchmarking
  • Staff Training
  • Regulatory Updates
  • Executive Advisement & Strategic Planning

We also partner with organizational leadership to navigate complex compliance questions, evaluate emerging opportunities, and identify initiatives that strengthen your accredited program.

Fractional Activity Management: Execution from Activity Planning to Close-out

While Fractional Program Management provides oversight of the accredited program as a whole, Fractional Activity Management focuses on the successful execution of individual educational activities. We manage the operational details – from planning and documentation through implementation, evaluation and activity file close-out – ensuring every activity is delivered efficiently, consistently, and in compliance with accreditation requirements.

Designing and delivering accredited CME/CE activities requires careful coordination across:

  • Planning Committees
  • Faculty
  • Reviewers
  • Accreditation Requirements
  • Technology Platforms
  • Reporting systems

We manage every phase of activity development, as an extension of your team, proactively managing timelines, documentation, and communications so every activity is delivered consistently and in accordance with accreditation standards.

Specific activity management deliverables include:

  • Gap Analysis & Needs Assessment
  • Education Planning & Documentation
  • Planner & Faculty Management (and all individuals in a position to control content)
  • Collection, Identification & Mitigation of Relevant Financial Relationships
  • Commercial Support Management & Guidance
  • Required Accreditation Front-Matter
  • Activity Implementation
  • Outcomes Measurement & Analysis
  • Credit Claiming & Issuance
  • Activity File Close-Out
  • Continuous Quality Improvement

Let's Build a Stronger Operational Foundation Together

Educational portfolios continue to grow while technology and learner expectations keep advancing. Most CME/CE teams are expected to absorb all of it with the resources they already have.

Strong operations are what let organizations stay compliant and reduce risk. They are also what makes room for better education. We build operational systems that support today’s accreditation requirements and scale with your program, so the work gets done more efficiently without added undue pressure on your internal team.